
New: Developing a Structured Sales Process - sales improvement program- PDF
The results of this sales improvement program can be achieved by consulting with senior executives, one-to-one coaching, training workshops, or a combination of all three.
Potential benefits
- Improve prospecting results, leading to higher percentage of business from new customers.
- Shorten the time from first appointment to first business.
- Enhance the value added to the customer’s experience during the sales process.
- Differentiate more strongly, especially by how you help customer’s bu
- Increase sales value and customer spend from existing customers and accounts.
- Achieve greater consistency, accuracy and conversion of pipeline or pending business opportunities.
Focus areas to developing a more structured sales process:
- Predictive metrics
- These are key indicators that drive sales results. By reviewing your current measures, we can identify potential improvements before the course and embed them as goals and objectives.
In particular, we examine predictive metrics around new business.
- Structured sequence
- There is almost certainly a degree of variance between salespeople and also the month-to-month performance of individuals – the sales ‘roller-coaster. This approach to sales improvement looks at ways to smooth the graph and achieve more consistent results.
- Best practice skill set
- As well as core sales skills delivered to a high-level, the course looks at developing ‘set-pieces’ for use at critical points in the sales process. This might be appointment making, making an impact, differentiation, high-impact questions, tailored benefit presentations, proposals, pricing and more.
Free, no-obligation Sales Process Analysis report
- In order to help you understand the nature and quality of this program, and if it is right you, we offer a free two-hour consultation and brief initial report. This will based on a series of short but highly targeted questionnaires and sample telephone discussions, plus a face to face meeting with a senior sales manager or director.
The finished report will summarise our findings, highlight any areas that might be targeted for improvement, and how this might be achieved.
- The report will summarise
- Current predictive sales metrics, not just sales results.
- Variances or weaknesses in sales process, particularly around developing new business or increasing sales.
- Clarity of understanding around sales materials, tools, skills and approach across a team.
Contact: Graham Roberts-Phelps. 07515 851 691 ¦ contact@grahamphelps.c
![]() Executive Coaching - Click Here Click here for Graham Roberts-Phelps one page CV Useful Links - sales, management, networking links. - click here | | I specialise in helping companies, sell smarter, serve customers better, communicate clearer and focus sharper. I do this through hands-on management advice and assistance, business training, sales mentoring and sales consultancy - free report. Since 1993, I have personally trained and worked with over 20,000 people, in 25 different countries, from hundreds of organisations. I have also written over ten books on training and business. Whatever your business, it is likely that you are effected in some way by the current economic conditions. ‘Business as usual’ is probably not the best response in this case. What is needed is a complete review of your sales methods, tactics and strategy and the implementation of some new approaches to generating business. Based on many years of experience we have found that there are 12 ‘common problems’ or ‘opportunities for improvement’. more... Call: 0845 050 6386 / + 44 7515 851691 contact@grahamphelps.com |
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Get more business articles, ideas, resources and links via my blog: http://grahamphelps.blogspot.com/
What makes my training different?
Apart from years of business experience, and solid content, I have a focused enthusiasm for achieving effective learning. Every training course contains very clear and specific skills, models and techniques. The goal is measurable improvement. Participants will interact, discuss and plan new approaches based on many new skills and ideas, with real-life examples taken from their own situations. This means personalised training for the same price as standard off-the-shelf courses.
Each course features:
- Outstanding content with real substance
- Unique and personalised models
- Group exercises and team activities
- High degree of participation and interaction
- Advanced training skills, based on years of experience.
- Personalised and relevant examples
Recent clients:
Saudi Aramco, Xchanging, Sledge Creative, Sotheby's realty, Generator Systems, DST International, Pegasus Software, Dentsply, ASOS, Strutt and Parker, De Lage Lande, Intel, Logica, Adaptec, ATS Euromaster, AIG Financial Services, AIG Accident and Health, AIG Claims Service, Daimler AG, Travelsphere, Berkman Wines, Corney & Barrow, BT Openreach.Other past clients:
- Manufacturing: clients include Daimler-Chrysler, Citroen, Mono Pumps, Hazlewood Foods, Daresbury Labs, Weetabix, Nikon, Shell, Black & Decker, Bandag Tyres.
- Telecoms: clients include BT, Nortel, Alcatel, Vodafone, AT&T, Cable & Wireless, Atlantic Telecom & Orange
- Pharmaceutical: clients include Pfizer, Glaxo, Boots & Unilever
- Travel/Leisure: clients include Cosmos Group, American Express (Travel), Thomas Cook, Petchey Group, Avro & Distant Dreams
- IT/Technology: clients include Apple, Amadeus, Ingram Micro, Sony, IDC Semi Conductors, Motorola, Cisco, Gateway, CSF & Sun Micro
- Public Sector: clients include Prison Service, Home Office, Local Authorities, NHS Trusts & Consignia Group
- Retail: clients include Vodafone, BT & MFI
- Finance: clients include American Express, AXA Group, Barclays Bank, LIFFE & Abbey National
- Professional Services: clients include Connells estate Agents, Vision IT, Law Society, Aramark & BBC Worldwide
Roll-out programs:
Amadeus:Global Sales Programme, Sun Micro: European Sales Training Programme, Ingram Micro: Training of Entire Sales Call-Centre Team,Gateway:International Customer Service & Sales Project, American Express:Customer Service Strategy & Implementation, Daimler-Chrysler: Negotiation Skills for 120 Budget Holders, Prison Service: (Internal) Customer Skills for 100 Support Staff, Pegasus Software: Sales Accelerator training.
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