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I specialise in helping companies, sell smarter, serve customers better, communicate clearer and focus sharper. I do this through hands-on management advice and assistance, business training, sales mentoring and sales consultancy - free report. Since 1993, I have personally trained and worked with over 20,000 people, in 25 different countries, from hundreds of organisations. I have also written over ten books on training and business. Whatever your business, it is likely that you are effected in some way by the current economic conditions. ‘Business as usual’ is probably not the best response in this case. What is needed is a complete review of your sales methods, tactics and strategy and the implementation of some new approaches to generating business. Based on many years of experience we have found that there are 12 ‘common problems’ or ‘opportunities for improvement’. more... Call: 0845 050 6386 / + 44 7515 851691       contact@grahamphelps.com

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Recent training courses

Brilliant customer service, business writing skills, consultative selling skills, coaching for managers, client consulting skills, closing better business, customer service for technical specialists, dealing with different cultures, dealing with difficult customers, getting the safety message across, how to sell well, PROFIT: key account management, persuasive presentation skills, solution selling for major accounts,  smarter selling for tougher times, sales accelerator, service with a sale, strategies for the complex sale, solution and ROI selling, telephone skills and tactics, writing winning sales proposals, working smarter,  business coaching click here

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What makes my training different?

Apart from years of business experience, and solid content, I have a focused enthusiasm for achieving effective learning. Every training course contains very clear and specific skills, models and techniques. The goal is measurable improvement. Participants will interact, discuss and plan new approaches based on many new skills and ideas, with real-life examples taken from their own situations. This means personalised training for the same price as standard off-the-shelf courses.

Each course features:

• Outstanding content with real substance
• Unique and personalised models
• Group exercises and team activities
• High degree of participation and interaction
• Advanced training skills, based on years of experience.
• Personalised and relevant examples

Recent clients:

Other past clients:

• Manufacturing: clients include Daimler-Chrysler, Citroen, Mono Pumps, Hazlewood Foods, Daresbury Labs, Weetabix, Nikon, Shell, Black & Decker, Bandag Tyres.

• Telecoms: clients include BT, Nortel, Alcatel, Vodafone, AT&T, Cable & Wireless, Atlantic Telecom & Orange
• Pharmaceutical: clients include Pfizer, Glaxo, Boots & Unilever
• Travel/Leisure: clients include Cosmos Group, American Express (Travel), Thomas Cook, Petchey Group, Avro & Distant Dreams
• IT/Technology: clients include Apple, Amadeus, Ingram Micro, Sony, IDC Semi Conductors, Motorola, Cisco, Gateway, CSF & Sun Micro
• Public Sector: clients include Prison Service, Home Office, Local Authorities, NHS Trusts & Consignia Group
•  Retail: clients include Vodafone, BT & MFI
•  Finance: clients include American Express, AXA Group, Barclays Bank, LIFFE & Abbey National
•  Professional Services: clients include Connells estate Agents, Vision IT, Law Society, Aramark & BBC Worldwide

Roll-out programs: